65php Privacy Policy

Last Updated: May 2026

This Privacy Policy ("Policy") describes how 65php ("Company," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "your," or "Player") who access or use the 65php online casino platform at https://65php.net ("Platform"). This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

By registering an account or using the 65php Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

1. Introduction and Scope

65php is committed to protecting the privacy and personal data of all players on our platform. This Policy applies to all personal data collected through the 65php website, mobile-optimized platform, customer support channels, and any other services operated by 65php. It covers data collected from players located in the Philippines, including those in Manila, Cebu, Davao, Makati, and Quezon City, as well as Filipino players accessing the Platform from other locations.

This Policy should be read together with the 65php Terms and Conditions, which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms and Conditions regarding data privacy matters, this Policy shall prevail.

2. Personal Data We Collect

65php collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, gender, and government-issued identification number (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number).
• Contact Data: Philippine mobile number, email address, and residential address (city and province level).
• Account Data: Username, encrypted password, account registration date, and account status.
• Financial Data: GCash mobile number, PayMaya account reference, bank account name and number (for BPI, BDO, Metrobank transfers), transaction history, deposit amounts, and withdrawal records. Full payment credentials are not stored on 65php servers.
• Gaming Data: Game history, bet amounts, win/loss records, session duration, and bonus usage history.
• Technical Data: IP address, device type, browser type and version, operating system, and session logs.
• Communications Data: Records of your interactions with 65php customer support, including live chat transcripts and support ticket history.
• KYC Verification Data: Copies of government-issued identification documents and selfie verification images submitted during the Know Your Customer (KYC) process.

65php collects only the minimum personal data necessary for the purposes described in this Policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law.

3. How We Use Your Personal Data

65php uses the personal data we collect for the following purposes:

• Account Management: To create, verify, and manage your 65php player account, including processing your registration, verifying your identity, and maintaining your account security.
• Service Delivery: To provide access to games, process deposits and withdrawals, credit bonuses, and deliver all other services available on the 65php Platform.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and online gaming regulatory requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its players.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 Filipino support team.
• Responsible Gaming: To monitor gaming patterns, enforce self-exclusion requests, apply deposit limits, and identify players who may be at risk of problem gambling.
• Platform Improvement: To analyze usage patterns, conduct internal research, and improve the features, performance, and user experience of the 65php Platform.
• Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal updates, security alerts) and, where you have consented, promotional communications about 65php offers and new games.

4. Legal Basis for Processing

65php processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and 65php (i.e., the Terms and Conditions) and to provide the services you have requested.
• Legal Obligation: Processing is necessary to comply with applicable Philippine laws, including AML regulations, KYC requirements, and online gaming regulations.
• Legitimate Interests: Processing is necessary for the legitimate interests of 65php, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and interests.
• Consent: Where required by law, 65php will obtain your explicit consent before processing your personal data for specific purposes, such as sending promotional communications.

5. Data Sharing and Disclosure

65php does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash (GXI), PayMaya (Voyager Innovations), and partner banks (BPI, BDO, Metrobank) to process your financial transactions.
• Game Providers: Licensed game software providers who supply games available on the 65php Platform, to the extent necessary to deliver gameplay and record results.
• Identity Verification Services: Third-party KYC and identity verification providers used to verify your identity and comply with regulatory requirements.
• Regulatory Authorities: Philippine government agencies and regulatory bodies, including the National Privacy Commission, when required by law or court order.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by 65php, subject to confidentiality obligations.

All third parties with whom 65php shares personal data are required to handle such data in accordance with applicable data privacy laws and are prohibited from using your data for any purpose other than those specified by 65php.

6. Cookies and Tracking Technologies

65php uses cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance Cookies: Used to collect anonymized data about how players use the Platform, helping us identify and fix performance issues.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to personalize your experience.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 65php Platform.

7. Data Retention

65php retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• KYC verification documents are retained for the duration of your account and for five (5) years after account closure.
• Customer support communications are retained for three (3) years.
• Technical and log data is retained for twelve (12) months.

Upon expiry of the applicable retention period, 65php will securely delete or anonymize your personal data in accordance with our data disposal procedures.

8. Data Security

65php implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include AES-256 encryption for data at rest, TLS encryption for data in transit, multi-factor authentication for account access, regular security audits and penetration testing, and strict access controls limiting employee access to personal data on a need-to-know basis.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 65php will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 65php:

• Right to be Informed: The right to be informed about how your personal data is collected and processed.
• Right of Access: The right to request a copy of the personal data 65php holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.

To exercise any of these rights, please contact the 65php Data Protection Officer through our customer support channels. We will respond to all verified requests within fifteen (15) business days.

10. Children's Privacy

The 65php Platform is strictly intended for persons aged 21 years and above. 65php does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account and delete the data in question. If you believe that a minor has registered on the 65php Platform, please contact our support team immediately.

11. Changes to This Privacy Policy

65php reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered players via the contact details on file or by posting a prominent notice on the Platform. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the 65php Platform after the effective date of any update constitutes your acceptance of the revised Policy.

12. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 65php, please contact our Data Protection Officer through our 24/7 customer support team via live chat on the Platform. You may also reach us in writing at: [email protected]

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that your data privacy rights have been violated.